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Terms and Conditions of the Solvaire Partner Program

 

A Solvaire Partner is a person or an organization that refers business to us. Details of the requirements to earn a referral fee appear below.

 

1. The referral fee shall be calculated as three per cent (3%) of payments received by Solvaire under terms of the initial contract for goods and/or services sold by Solvaire as a direct result of a referral. Net value shall exclude tax, postage, insurance, refunds and any payments not honored by a financial institution. An additional one percent (1%), for a total of four percent (4%), will be added to the referral fee if the Partner has arranged and attended the first meeting between Solvaire and the referred client. The amount shall be increased by another one percent (1%), to a total of five percent (5%) if, in Solvaire's opinion, the Partner has participated affirmatively in the sales process through the acceptance of the initial contract. It is the Partner's responsibility to document ongoing contributions to the sales process and inform Solvaire in a timely manner. Subsequent sales of goods or services to the referred client shall not be subject to a referral fee. The Partner may opt out of receiving a referral fee.


2. Upon reconciliation of referral fees due, the Partner shall issue an invoice to Solvaire and payment shall be effected within thirty (30) days of submission of said invoice.


3. Referral methods are at the discretion of the Partner. However, in order to solicit sales, the Partner shall not make promises or issue any warranty either expressed or implied pertaining to the goods or services offered by Solvaire unless authorized in writing by Solvaire to do so. The Partner shall refrain from corrupt and illegal methods.


4. A referral must be original and valid to qualify for a fee. An original referral identifies an individual who has not been previously referred to Solvaire and who works for an organization that has not been a client of Solvaire during the previous calendar year. A valid referral identifies an individual to whom the Partner has recommended Solvaire and who participates in document management decisions for an organization that is a legally distinct entity from any organization for which the Partner is legally prohibited from accepting a fee. The Partner may not lobby any government entity for the purpose of receiving a referral fee. The Partner is solely responsible for understanding laws and professional guidelines that prohibit acceptance of fees for referrals of certain clients or other entities.


5. The Partner shall not receive a fee for referring an organization that the Partner owns in part or in whole or which currently employs the Partner.

6. This agreement does not grant exclusive rights to the Partner to act as a referrer on behalf of Solvaire, and the Partner shall have no rights under any other agreements entered into by Solvaire with other partners.

7. If a contract results from multiple valid referrals of multiple individuals within an organization by multiple partners, then each partner will receive an equal share of the fee. The fee shall not be increased to accommodate full payment to the Partner.

8. The relationship between the parties shall at all times be that of independent contractors. No employment, co-ownership or joint venture relationship is formed by this agreement and at no time may the Partner position itself as affiliated to Solvaire in any capacity other than an independent referrer. In view of this independent relationship, the Partner shall not enter into any agreements on behalf of Solvaire, shall make no warranty either expressed or implied on behalf of Solvaire and shall not incur any expenses on behalf of Solvaire.

9. The Partner may make use of Solvaire's trademarks for the sole purpose of promoting Solvaire's goods or services after obtaining written permission. Any such use shall be in accordance with Solvaire's trademark policies. It is expressly understood that this agreement does not grant the Partner any interest in Solvaire's trademarks or any other intellectual property rights.

10. The Partner agrees to not disclose any confidential information regarding: Solvaire, Solvaire's clients and affiliates, Solvaire's prospective clients and affiliates, and the goods and services of Solvaire and it's clients and affiliates. The Partner will institute adequate safeguards to protect confidential information. The Partner may enquire with its referred clients to confirm their purchase and to gather feedback about their experience with Solvaire.

11. Solvaire may disclose the name of a Partner as the source of a referral if Solvaire deems such disclosure to be material to a civil or criminal legal proceeding or a law enforcement investigation. Otherwise, Solvaire will honor a request for anonymity with respect to a referral.

12. Either party may terminate this agreement at any time by giving the other party ten (10) days prior written notice. Upon termination by either party all outstanding referral fees due to the Partner at that time shall be settled in full within thirty (30) days. Termination of the agreement does not terminate either party's responsibilities regarding privacy or confidentiality.

13. Each party shall indemnify, defend and hold the other party (and any other relation to the other party) harmless against any and all claims of whatsoever nature arising from misrepresentation, default, misconduct, failure to perform or any other act related to this agreement.

14. Solvaire agrees to not suggest to any referred client of the Partner that the client cease patronage of any of the Partner's products or services. The company further agrees to not suggest to any referred client of the Partner that the client consider patronage of a product or service that stands in direct competition as an alternative to a product or service of the Partner.

15. This agreement constitutes the whole agreement between the parties, and any alteration must be in writing and signed by both parties.

 


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